Privacy Policy
Effective Date: August 20, 2026
Last Updated: August 20, 2026
Almas Group (“Almas Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of individuals who visit or interact with almasgroup.ca (the “Website”).
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our Website, contact us, submit an inquiry, request information about a property, register for a presale opportunity, communicate with our team, or otherwise interact with us.
Our privacy practices are intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection Act (British Columbia) (“PIPA”), the Personal Information Protection and Electronic Documents Act (“PIPEDA”), where applicable, and other applicable privacy and electronic communications laws.
1. Who We Are
Almas Group
7337 137 St Unit 303
Surrey, BC V3W 1A4
Canada
Email: info@almasgroup.ca
Phone: 604-200-2948
The Website provides information about real estate services, residential properties, presale developments, resale properties, communities, and related real estate opportunities.
2. What Is Personal Information?
“Personal information” generally means information about an identifiable individual.
Depending on how you interact with us, this may include:
- Your name
- Email address
- Telephone or mobile number
- Mailing or property address
- Information about your real estate interests
- Property preferences
- Buying, selling, renting, or investment requirements
- Information you provide in an inquiry or registration form
- Communications and correspondence with us
- Information you voluntarily provide about your real estate needs
- Marketing preferences
- Information necessary to respond to a property inquiry or provide requested services
Please do not submit highly sensitive information, such as government identification numbers, passwords, banking credentials, or financial account information through ordinary Website forms unless specifically requested through an appropriate secure process.
3. Information We Collect
We may collect information directly from you when you:
- Submit a contact form
- Submit a property inquiry
- Register for a presale project
- Request information about a property
- Request a viewing or consultation
- Contact us by email or telephone
- Subscribe to communications
- Request updates about real estate opportunities
- Communicate with members of our team
- Interact with our Website
Information collected may include your name, email address, telephone number, message, property interests, and other information you voluntarily provide.
Automatically Collected Information
When you visit the Website, certain technical information may automatically be collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic information derived from technical data
- Pages viewed
- Referring website
- Date and time of visits
- Website interactions
- General usage and performance information
This information may be collected through cookies, analytics systems, advertising technologies, server logs, and similar technologies.
4. How We Use Personal Information
We may use personal information for reasonable and appropriate purposes, including:
- Responding to your inquiries;
- Providing information about properties and real estate opportunities;
- Responding to requests for presale information;
- Arranging appointments, consultations, or property viewings;
- Providing real estate-related services;
- Understanding your property requirements;
- Communicating with you regarding your inquiry;
- Sending requested property information;
- Providing updates about projects or listings where you have requested them;
- Sending marketing communications where permitted by law and where required consent has been obtained;
- Managing our customer and lead relationships;
- Improving our Website and services;
- Understanding Website traffic and user behaviour;
- Measuring advertising and marketing performance;
- Preventing fraud, misuse, security incidents, or unauthorized access;
- Maintaining business and transaction records;
- Complying with legal, regulatory, accounting, and professional obligations; and
- Establishing, exercising, or defending legal rights.
We will not collect, use, or disclose personal information for purposes that a reasonable person would consider inappropriate.
5. Consent
Where required by applicable law, we will obtain your consent before collecting, using, or disclosing personal information.
Consent may be express or implied depending on the circumstances and applicable law.
When you voluntarily submit a property inquiry form, you understand that we may use the information provided to respond to that inquiry.
Where personal information is collected for an additional purpose, we may request additional consent where required.
You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
Withdrawal of consent does not necessarily affect processing that has already occurred before the withdrawal.
6. Marketing Communications
If you provide consent to receive marketing communications, we may contact you regarding:
- New property listings
- Presale projects
- Real estate opportunities
- Property launches
- Market updates
- Events
- Promotions
- Other real estate-related information
Commercial electronic messages are subject to applicable Canadian anti-spam requirements, including Canada’s Anti-Spam Legislation (“CASL”).
Where required, our commercial electronic messages will identify the sender and provide an appropriate unsubscribe mechanism.
You can unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the message or by contacting us at info@almasgroup.ca.
7. SMS and Telephone Communications
Where you provide the required consent, we may contact you by telephone or SMS regarding your real estate inquiry, requested information, listings, presale projects, appointments, or promotional communications.
Message and data rates may apply depending on your mobile service provider.
You may withdraw SMS marketing consent by replying STOP where supported or by contacting us directly.
Consent to receive marketing communications is not a condition of purchasing property or obtaining real estate services.
8. Cookies and Similar Technologies
We may use cookies and similar technologies to operate, secure, analyze, and improve the Website.
These technologies may help us:
- Remember preferences;
- Understand how visitors use the Website;
- Measure Website performance;
- Analyze traffic;
- Improve content;
- Measure advertising campaigns;
- Understand conversions;
- Provide relevant advertising; and
- Detect security or technical issues.
Depending on the Website configuration, technologies may include services such as Google Analytics, Google Tag Manager, Google Ads, Meta advertising technologies, CRM systems, hosting services, and other analytics or advertising technologies.
Where required by applicable law, we will provide appropriate mechanisms to obtain or manage consent for non-essential cookies and similar technologies.
9. Analytics and Advertising
We may use analytics and advertising services to understand how visitors interact with the Website and to evaluate marketing campaigns.
These services may use cookies, pixels, tags, identifiers, or similar technologies.
Information may be used to:
- Measure website traffic;
- Understand visitor behaviour;
- Measure advertising effectiveness;
- Identify conversion events;
- Improve advertising campaigns; and
- Deliver or measure relevant advertising.
Third-party providers may process information on our behalf or independently according to their own policies.
10. Sharing Personal Information
We do not sell or rent your personal information.
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including to:
- Members of our real estate team;
- Our brokerage and authorized representatives;
- Developers or project representatives where necessary to respond to a property or presale inquiry;
- Service providers that operate our Website, CRM, hosting, email, communications, analytics, advertising, or technology systems;
- Professional advisors;
- Legal, accounting, or compliance service providers;
- Regulators or government authorities where legally required;
- Law enforcement where legally required or permitted; and
- Other parties where you have provided consent or where disclosure is otherwise permitted or required by law.
When third-party service providers process personal information on our behalf, we take reasonable steps to require appropriate safeguards and limit their use of the information to authorized purposes.
11. Service Providers Outside Canada
Some technology and service providers used by the Website may store or process information outside British Columbia or Canada.
As a result, personal information may be subject to the laws of the jurisdiction in which the information or service provider is located.
We take reasonable steps to select service providers and implement safeguards appropriate to the sensitivity of the information.
12. Real Estate Confidentiality
Information provided to us in connection with a real estate inquiry or client relationship may be subject to professional confidentiality obligations in addition to applicable privacy legislation.
We will use and disclose such information only for appropriate purposes and in accordance with applicable law, professional obligations, contractual requirements, and your instructions.
13. Property and Presale Inquiries
When you request information about a property, development, presale project, or listing, information you submit may need to be shared with appropriate representatives involved in responding to your request.
Where appropriate, information may be shared with a developer or authorized project representative so that they can provide requested project information or follow up on your inquiry.
We will limit disclosures to what is reasonably necessary for the purpose for which the information was collected, unless otherwise permitted or required by law.
14. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against:
- Unauthorized access;
- Collection;
- Use;
- Disclosure;
- Modification;
- Loss;
- Theft; and
- Destruction.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
15. Privacy Breaches
If we experience a privacy breach, we will assess the incident and take appropriate steps in accordance with applicable law.
Where required, we will notify affected individuals, regulators, or other parties.
We will take reasonable measures to contain, investigate, and remediate privacy breaches.
16. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, satisfy legal or regulatory requirements, resolve disputes, enforce agreements, maintain business records, or otherwise meet legitimate business requirements.
When personal information is no longer required, we will take reasonable steps to securely destroy, erase, or anonymize it.
17. Accessing and Correcting Your Information
Subject to applicable law, you may request access to personal information we hold about you.
You may also request correction of inaccurate or incomplete personal information.
Requests should be made in writing and should contain enough information for us to identify the relevant records.
We may need to verify your identity before processing an access or correction request.
18. Withdrawing Consent
You may contact us to withdraw consent for certain uses or disclosures of your personal information.
Withdrawal of consent may be subject to legal, contractual, regulatory, or other reasonable limitations.
For marketing communications, you can use the unsubscribe mechanism provided in the communication or contact us directly.
19. Privacy Contact
Privacy Officer / Privacy Contact
Almas Group
7337 137 St Unit 303
Surrey, BC V3W 1A4
Canada
Email: info@almasgroup.ca
Phone: 604-200-2948
We will make reasonable efforts to investigate and respond to privacy inquiries within the timeframe required by applicable law.
20. Third-Party Websites
The Website may contain links to third-party websites, including developer websites, listing services, social media platforms, advertising platforms, mortgage providers, or other resources.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
You should review the privacy policy of any third-party website before providing personal information.
21. Children’s Privacy
The Website is intended for a general audience and is not directed toward children.
We do not knowingly request personal information from children for marketing or real estate services.
If you believe that a child has provided personal information to us, please contact us so that we can assess and take appropriate action.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our business practices;
- Website functionality;
- Technology;
- Privacy requirements;
- Real estate regulations;
- Applicable legislation; or
- Our service providers.
The updated version will be posted on this page with a revised “Last Updated” date.
23. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws of British Columbia and Canada.
Where another privacy law applies to a particular activity, that law will apply to the extent required.
24. Contact Us
Almas Group
7337 137 St Unit 303
Surrey, BC V3W 1A4
Canada
Email: info@almasgroup.ca
Phone: 604-200-2948
Last Updated: August 20, 2026